Back

Privacy Policy

Effective Date: March 3, 2026

This Privacy Policy describes how Retensiq collects, uses, and protects information when you use our platform and services.

Retensiq is operated by Duckpin Technology LLC, a Pennsylvania limited liability company located in West Grove, Pennsylvania, United States (“Company,” “we,” “us,” or “our”).

By using Retensiq (the “Service”), you agree to the practices described in this Privacy Policy.

1. Overview

Retensiq is designed to help educators evaluate and verify student understanding through assessment tools and analytical feedback.

The platform may process student assignments, educator input, and related materials in order to generate analytical insights for educational use.

We aim to collect and retain only the information necessary to provide the Service.

2. Information We Collect

We may collect the following categories of information.

Account Information

When users create an account, we may collect:

  • Name
  • Email address
  • Account role (such as teacher, student, or administrator)
  • Organization or school affiliation (if applicable)

Student Assignment Content

Users may submit materials to the Service, including:

  • Written assignments
  • Documents or text submissions
  • Responses to generated questions
  • Educator feedback

This information is processed solely to operate the Service.

Usage Information

We may collect basic information about how the Service is used, such as:

  • Log data
  • Device type and browser information
  • Pages accessed within the platform
  • Time and date of activity

This information helps us maintain and improve the Service.

Communications

If you contact us directly, we may receive information such as:

  • Email address
  • Message content
  • Any information you choose to provide

3. How We Use Information

We use collected information to:

  • Provide and operate the Retensiq platform
  • Process submitted assignments and generate analysis
  • Enable educator workflows
  • Maintain system security and reliability
  • Respond to user inquiries
  • Improve the Service and platform functionality

We do not sell personal information to third parties.

4. Student Data and Educational Use

Retensiq is designed to support educational environments.

Student content submitted to the Service is processed solely to provide analytical insights for educators.

Teachers, schools, and educational institutions control how the Service is used within their academic workflows.

Retensiq acts primarily as a service provider processing information on behalf of educators or institutions.

5. AI and Automated Processing

The Service may use automated systems, including machine learning models, to analyze submitted assignments and generate assessment questions or insights.

These tools are designed to support educators in evaluating student understanding.

Results generated by the Service are intended as analytical support tools and should not be used as the sole basis for academic or disciplinary decisions.

6. Data Retention

We retain information only as long as necessary to operate the Service or fulfill legitimate operational and legal purposes.

Teachers or administrators may remove student submissions from the platform.

Users may request deletion of their account information by contacting us.

7. Data Security

We take reasonable administrative and technical measures to protect information from unauthorized access, disclosure, alteration, or destruction.

However, no online system can guarantee absolute security.

Users are responsible for maintaining the confidentiality of their account credentials.

8. Data Sharing

We do not sell or rent personal information.

Information may be shared in limited circumstances, including:

  • With service providers who support platform operations (such as hosting infrastructure)
  • When required by law or legal process
  • To protect the security or integrity of the Service

Any third-party providers are required to process information only for operational purposes.

9. Children’s Privacy

Students may access the Service only when authorized by a teacher, school, or educational organization.

Retensiq is not intended for unsupervised use by children outside of an educational context.

Schools and educators are responsible for ensuring compliance with applicable student privacy laws when using the Service.

10. User Rights and Requests

Users may contact us to:

  • Request access to information associated with their account
  • Request correction of inaccurate information
  • Request deletion of account information where appropriate

Requests can be submitted to:

info@retensiq.com

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When updates occur, the revised policy will be posted with an updated effective date.

Continued use of the Service after changes are posted indicates acceptance of the updated policy.

12. Contact

If you have questions about this Privacy Policy, please contact:

Email: info@retensiq.com

Retensiq
Operated by Duckpin Technology LLC
West Grove, Pennsylvania, USA