Terms of Use

1. Description of the Service

Retensiq is a software platform that helps educators evaluate and verify student understanding through assessment tools and analytical feedback.

The Service may include tools that analyze submitted assignments, generate questions, and provide analytical insights intended to assist educators in evaluating student comprehension.

Retensiq is intended primarily for use by educators, schools, and educational organizations.

2. Eligibility

You may use the Service if you are:

• A teacher or educator
• A school or district administrator
• A student invited to use the Service through a teacher or educational organization

Students may only use Retensiq when authorized by a teacher, school, or educational institution.

Users must comply with all applicable laws and institutional policies when using the Service.

3. Accounts

To access certain features, users may be required to create an account.

You agree to:

• Provide accurate and complete information
• Maintain the security of your account credentials
• Notify us promptly of any unauthorized access to your account

You are responsible for all activity that occurs under your account.

4. Acceptable Use

Users agree not to:

• Use the Service for unlawful purposes
• Attempt to interfere with or disrupt the operation of the Service
• Upload malicious software or harmful content
• Attempt to reverse engineer or exploit the Service
• Use the Service to violate academic integrity policies or institutional rules

We reserve the right to suspend or terminate accounts that violate these Terms.

5. User Content

Users may submit assignments, documents, or other materials to the Service (“User Content”).

Users retain ownership of their submitted content.

By submitting content to Retensiq, you grant the Company a limited license to process, analyze, and display that content solely for the purpose of operating and improving the Service.

Users are responsible for ensuring they have the necessary rights to submit any content uploaded to the platform.

6. Analytical Tools and AI Disclaimer

Retensiq provides analytical insights designed to assist educators in evaluating student understanding.

These results are tools intended to support academic evaluation and should not be used as the sole basis for academic or disciplinary decisions.

Educators and institutions remain responsible for their own evaluation processes and academic policies.

7. Intellectual Property

The Service, including its software, design, features, and functionality, is owned by Duckpin Technology LLC and is protected by applicable intellectual property laws.

Users may not copy, reproduce, distribute, or create derivative works based on the Service without prior written permission.

The name Retensiq and associated branding may not be used without authorization.

8. Subscription and Payment

Access to certain features of the Service may require a paid subscription.

Subscription terms, pricing, and billing cycles will be presented at the time of purchase.

By subscribing, you authorize the Company to charge applicable fees to your selected payment method.

The Company may offer free trials or promotional access at its discretion.

Fees are generally non-refundable except where required by law.

9. Service Availability

We strive to provide reliable access to the Service but do not guarantee uninterrupted or error-free operation.

The Service may be modified, suspended, or discontinued at any time.

We may perform maintenance, updates, or improvements without prior notice.

10. Termination

We may suspend or terminate access to the Service if users violate these Terms or misuse the platform.

Users may stop using the Service at any time.

Upon termination, access to the Service and associated features may be revoked.

11. Limitation of Liability

To the fullest extent permitted by law, Duckpin Technology LLC shall not be liable for indirect, incidental, special, or consequential damages arising from the use or inability to use the Service.

The Service is provided on an “as-is” and “as available” basis.

12. Governing Law

These Terms are governed by the laws of the Commonwealth of Pennsylvania, without regard to conflict of law principles.

Any disputes arising from these Terms or the Service shall be resolved in the appropriate courts located within Pennsylvania.

13. Changes to These Terms

We may update these Terms from time to time.

When changes are made, the updated Terms will be posted on this page with a revised effective date.

Continued use of the Service after changes are posted constitutes acceptance of the updated Terms.

14. Contact

For questions regarding these Terms, please contact:

Email: info@retensiq.com

Retensiq
Operated by Duckpin Technology LLC
West Grove, Pennsylvania, USA